http://www.robsaker.com/2010/03/03/the-long-legacy-of-bad-customer-service/ Marketing Insights and Analysis Fri, 05 Mar 2010 03:50:52 +0000 http://wordpress.org/?v=abc hourly 1 http://www.robsaker.com/2010/03/03/the-long-legacy-of-bad-customer-service/comment-page-1/#comment-143 kai macmahon Fri, 05 Mar 2010 03:50:52 +0000 http://www.robsaker.com/?p=391#comment-143 Great post. Wish I'd read it before I paid AT&T for TWO cancelled lines with them at the end of last year :) Great post. Wish I'd read it before I paid AT&T for TWO cancelled lines with them at the end of last year

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